Staked tokens not showing and no record of transaction

Hello, I am unable to find any trace of Agix I staked in April pool. I have just purchased more and went to the website. There are no tokens showing and no record of the transaction.

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I have experienced something similar. I have been attempting to get help with my issue for the best part of this year, without success. My full balance AGI are still showing in my wallet, however, I have I also have a separate 0.6 AGIX token as well. Whenever I go to the staking platform, only the 0.6 AGIX is showing. I have emailed the team and received an acknowledgement that some one would be in touch but nothing more. This is really frustrating since I cannot do anything with the old tokens.